
A significant email outage can disable all incoming, outgoing, and server-to-server email delivery. The business impact of errors in the email system can range from minor annoyance to a dramatic bottom-line impact. During a time of instant communications and high email dependency, an outage can be a high anxiety event—unmonitored email systems can introduce long and costly email delivery delays.
By detecting and automatically responding to critical Microsoft Exchange events, CyBerJaz ProGuard helps to isolate and resolve possible service outages. Furthermore, by tracking performance indicators and plotting trend reports, administrators get the heightened insights they need to proactively pre-empt outages and poor performance.
Features
Simulates email send/receive functions and monitors for proper and timely email delivery
Performs Microsoft Exchange service health checks to prevent outage and degradation conditions
Client logon verification (Microsoft Outlook support)
Profile-based monitoring definition (Monitoring can be unique per server/mailbox)
General alert options
When not able to send to a designate user/mailbox
On send/receive timeout conditions
Upon receipt of 'lost email message', i.e. messages sent, but never returned
Critical Microsoft Exchange events in the application log
Additional alert monitoring and performance reporting support for
Send, receive and round trip response times
Send, receive success/failure
Mailbox and folder sizes
Disk and database capacity
Number of mailboxes per server/mailbox limit
Mail queue performance
Mail traffic analysis (Mail count and size)
Other performance counters are available
Services - Internet Protocols monitored
POP
SMTP
IMAP
SaaS Plans (Available Q3 2010)
CyBerJaz ProGuard Advanced End User Experience Monitoring Solutions provide you online access to the hosted technology necessary to be up and running quickly and easily (3-month, 12-month and 36-month terms available).