
Increased visibility of application response times from an end-user's perspective can drive predictable and measurable business productivity. This solution provides insights necessary to ensure that every end-user experience with internal business applications and external business services is positive, productive and repeated.
We offer two types of end user response monitoring solutions: active monitoring and passive monitoring. These solutions can be used individually or in tandem. Used in tandem, these complementary solutions offer the most complete end user monitoring picture available in the industry.
Features
Customized response time monitoring for business-unique applications and web-based services
Packaged solutions for technology focused response time monitoring
SLA-based performance monitoring to ensure end-user response time compliance
Performance and quality of service reporting for pre-emptive trend analysis
Real-time alarm dashboards ensure immediate attention is given to degrading response time conditions
Packaged response time monitoring solutions are available for the following servers and services:
Application
Web
Email
Directory
Databases
Networks
Supports response time monitoring for the following end-user transaction types:
Client/Server
Terminal Server
Mainframe
Web-based
Strategic monitoring deployment provides multiple points of end-user experience perspective
Packaged response time monitoring solutions for standard application infrastructure components: This solution provides out-of-the-box response time monitoring packages for a wide variety of application-enabling technologies and services. Out-of-the-box solutions are available for directory services, email services, web-services, network services and more.
Custom response time monitoring for business-unique applications and web-services: This solution also supports response time monitoring for business-unique, simple to complex, end-to-end application configurations. While end-to-end application environments may consist of common, commercially accessible, software and hardware components, the collective whole represents a unique chain of application interdependencies. With ProGuard you can be position to quickly adapt and monitor response times for practically any application environment.
SaaS Plans (Available Q3 2010)
CyBerJaz ProGuard Advanced End User Experience Monitoring Solutions provide you online access to the hosted technology necessary to be up and running quickly and easily (3-month, 12-month and 36-month terms available).